About Us Shipping Return

We have been an online seller since 2007, serving customers all over the world. You can shop with confidence in our great products and world-class customer service. Your satisfaction is our priority. If there is anything we can do to make your experience better, please let us know. We are happy to help!

There may be a slight delay to customer service inquiries as our customer service is based in Hong Kong (GMT +8) and our business hours are: Monday to Saturday (09:00-17:00). We normally reply within 24-48 hours.

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We ship to Worldwide, except specified in each listings "Postage and Payments" section.

Shipping and handling fee of EACH item is charged separately as shown in the listing.

We ship items from Hong Kong using Regular Airmail, it normally take 14-35 days to deliver.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up, please do not confuse them for additional shipment charges.

Item Not Received
Please CONTACT US if the item does not arrive in 30 days. We will check with the post office and resend the missing item.

Damaged Item
Please CONTACT US if the item is damaged when arrived. Sending us an email with a photo is helpful. We will offer solutions in such cases. Full refund or replacement will be guaranteed.

Not as expected
Please CONTACT US if the item is not as expected. Please attach a photo and description if possible. We will work with you on a solution.

Return for refund
Please CONTACT US if you want to return the item. We accept return for refund within 30 days after item received.